Frequently asked questions

When will my order be delivered?

We ship worldwide. Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-4 business days. You will receive an e-mail after ordering with more information about the delivery.

Can I Return my product?

Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

What can I do if my item (or part of it) is damaged?

We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

Send us a message!

Contact form

Need help choosing products? We're happy to help. Beads & Bobs is an established Etsy seller with over 41,000 sales and a 5-star rating, so you can shop with confidence.

📧 Email Us

info@beadsandbobs.co.uk

Please include your order number if your message is about an existing order.

What We Can Help With

  • Product questions
  • Order questions
  • Shipping questions
  • Returns queries
  • Help choosing beads or accessories
  • Bulk or small business craft supply questions
  • Project suggestions for keychains, lanyards, beadable pens and gifts

Response Times: We aim to respond as soon as possible. Response times may be longer during busy periods such as Christmas, Halloween, Easter, school holidays and sale periods.

Login

Forgot your password?

Don't have an account yet?
Create account